Why are my copies light but prints are fine?

The print engine is working, so the scanner side is at fault: a dirty glass, a low exposure or density setting, or a faint original. Clean the glass and raise the copy density first.

Can humidity cause faded prints?

Yes. Paper that has absorbed moisture takes toner poorly and can print faint or patchy. Keep paper sealed until use.

Fixing common faults

Why does my photocopier produce faded copies?

Faded or light copies are usually caused by low toner, a density or toner-save setting, a worn drum, a dirty scanner glass or optics, or damp paper. A simple test tells you where to look: if printed pages from a computer are fine but copies are faded, the problem is on the scanner side; if both are faded, it is in the print engine (toner, drum, transfer).

First: is it the scanner or the printer?

Locate the fault
Prints from PC	Copies	Likely area
Fine	Faded	Scanner: glass, optics, exposure setting, the original itself
Faded	Faded	Print engine: toner, drum, developer, transfer roller, paper
Faded on one side of the page	Same	Uneven toner, worn drum, or a developer or laser fault

Causes and fixes

Low toner: replace it, or rock the cartridge gently as a short-term fix. See toner and ink in Kochi.
Density or toner-save setting: check copy density, exposure and economy mode in the settings.
Light original: increase copy density or use text/photo mode.
Dirty platen glass or feeder strip: clean with a soft, lint-free cloth.
Worn drum: replace it at its rated life; a worn drum gives light, uneven or grey output.
Damp paper: use paper from a freshly opened ream. Moist paper takes toner poorly.
Transfer roller or high-voltage fault: needs a technician.

Questions about your own machine? Send the model and a photo, and the team in Kacheripady will reply.

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02Contact

Ask for a quote or a service visit.

Call or message the Kacheripady showroom about a quote, a repair, a rental or a cartridge. Send a photo of the machine or the error if you have one.